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This brief paper provides in depth answers to three pressing questions that many small businesses are asking about IT security: If social networks are such a risk, shouldn't we just block them? How liable am I for the loss of sensitive data? How safe is online business banking? Read on to learn the answers to these three questions and more.
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As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found.
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This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
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In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
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Find out how leading global investment bank, Credit Suisse, found a way to adapt to organizational change. Consult this resource to learn how planning models can be updated to reflect organizational changes within minutes rather than days.
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This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.