Customer Experience White Papers

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Vision Document Template
sponsored by OutSystems
WHITE PAPER: This helpful resource offers a vision guide for delivering any application with top-notch user experience throughout the lifecycle. Inside, you'll get a step-by-step outline (with tips) of what you need to consider during application development, from defining usage scenarios to prioritizing tasks to outlining navigation.
Posted: 05 Sep 2013 | Published: 05 Sep 2013

OutSystems

Maximizing Application Performance with Oracle Enterprise Manager
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.
Posted: 31 Mar 2011 | Published: 22 Mar 2011

Oracle Corporation

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

Improve Mobile App Testing with Service Virtualization
sponsored by Parasoft Corporation
WHITE PAPER: To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Parasoft Corporation

User Experience Monitoring
sponsored by Visual Network Systems
WHITE PAPER: User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
Posted: 14 Mar 2012 | Published: 31 Mar 2010

Visual Network Systems

Why Most Organizations Miss User Response Monitoring - and What to Do about It
sponsored by Nimsoft, Inc.
WHITE PAPER: This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
Posted: 15 Aug 2008 | Published: 15 Aug 2008

Nimsoft, Inc.

How to Start a Windows Vista Pilot Deployment
sponsored by Microsoft
WHITE PAPER: Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

On Cloud Computing Strategy: It's All for Naught if the Dogs Won't Eat
sponsored by Intel
WHITE PAPER: Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Intel

Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM
sponsored by Dell Software
WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
Posted: 01 May 2014 | Published: 20 Jun 2013

Dell Software