EZINE:
In this week's Computer Weekly, a shortage of semiconductors is affecting industries beyond just IT – we examine the implications. We talk to the CIO of pharmacy chain Boots about how tech helped in being an essential retailer during lockdown. And we look at the prospects for young people entering the IT sector post-pandemic. Read the issue now.
EZINE:
In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now.
ANALYST BRIEF:
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).
EBOOK:
The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.
WHITE PAPER:
In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
WHITE PAPER:
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.
EZINE:
In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.
EBOOK:
As our economy struggles to regain its footing, online fraud is more prevalent than ever. In this E-Book, experts reveal a model for common fraud and present tips on easing fraud pains. Also, find out how financial fraud affects consumer bank behavior. Read on to learn more.
EGUIDE:
In this expert e-guide, find out why integrating sales and marketing is essential for making the most of every customer contact in today's e-commerce landscape. Discover how a new way of approaching your revenue cycle, revenue performance management (RPM) can enhance customer interactions with this powerhouse combination.
