sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
PRESENTATION TRANSCRIPT:
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
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In this week's Computer Weekly, DevOps is cited as a key element of digital transformation – we examine the challenges to delivering on its promise. Many retailers are investing in emerging technologies to gain an edge – but are they too far ahead of the curve? And could a new spirit of collaboration help UK broadband roll-out? Read the issue now.
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In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
EGUIDE:
One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
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In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
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In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
