WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
Explore the top five reasons to adopt cloud-based video collaboration in your organization, including connecting remote users and reducing infrastructure investments.
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
EGUIDE:
This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.
EGUIDE:
In order to successfully implement your video conferencing solutions, you must understand the physical components of your system. This e-guide can help you by uncovering the ins and outs of video conferencing architectures while also providing an in-depth look at solutions, technology and vendors.
WHITE PAPER:
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
EBOOK:
In this expert handbook, we help you weigh the benefits of cloud vs. on-premise and explore how you can move from a hardware-centric video conference system to a more nimble, software-driven one.
EGUIDE:
This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
