EZINE:
In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
WHITE PAPER:
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
CASE STUDY:
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
EGUIDE:
This E-Guide from SearchConsumerization.com unveils best practices for creating your enterprise's bring your own device (BYOD) policy and steps you should take to ensure access and freedom for your employees without sacrificing corporate security and control.
CASE STUDY:
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
WHITE PAPER:
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
WHITE PAPER:
This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
